New Zealand Cricket Store

<p id="isPasted">We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.</p><div data-block="true" data-editor="fj8g8" data-offset-key="4bk90-0-0"><div data-offset-key="4bk90-0-0"><span data-offset-key="4bk90-0-0"><span data-text="true" style="font-size: 16px;">Full details of our Returns and Refund Policy can be found&#xA0;</span></span><a href="https://store.nzc.nz/pages/refund-policy" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="4bk90-1-0"><span data-text="true" style="font-size: 16px;">here</span></span></a></div></div>

We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.

What is your exchange policy?

Returns & Exchanges

How will I know my order has been received by you?

How will I know my order has been shipped?

Can I amend my order after I place it?

Where is my order?

I’m missing an item from my order, what should I do?

What should I do if I receive a faulty or damaged item?

Items received are different from what I ordered, what should I do?

Orders

My order states delivered but I have not received it.

Shipping & Delivery Information

Faulty Goods

Faulty & Damaged Goods

How do I return my order?

How long do I have to return an item after I receive my parcel?

How long will it take to receive my refund?

Can I return a personalised item?

Returns & Refund information

My discount code is not working, what should I do?

I forgot to apply my discount code

Discount codes & Giftcard Policy

Discounts

How do I know what size I will need?

How do I care for my clothing?

Where can I submit feedback about my products?

Product Information

What is your exchange policy?Updated 3 months ago