Returns & Exchanges
How do I return my order?
We are very sorry you wish to return your item(s).To return an item and obtain a refund, please follow this link to our Returns Portal and follow the instructions.Full details of our Returns and Refund Policy can be found here
How long do I have to return an item after I receive my parcel?
Returned items must be unused and with all relevant tags still attached and must be sent back within within 14 days of receipt.To return an item please visit our Returns Portal and follow the instructions. Full details of our Returns and Refund Polic
What is your exchange policy?
We are sorry that we are currently unable to offer exchanges however you can return your items for a refund if unworn and tags are still attached.Your items should be returned within 14 days from your delivery date. The garments must be unused and wi
How long will it take to receive my refund?
Once your return is received by us, we will begin to process your refund within 7 business days. Please then allow up to a further 7 business days for the refund amount to appear in your account. If you have not received your refund within this time,
How do I check the status of my return and refund?
To view the status of your return and refund, please login into your unique customer return dashboard here. Please enter the precise order number stated in your order confirmation, and the email address you used when placing your order. Please allow
Can I return a personalised item?
We are very sorry that unfortunately personalised items are not eligible for return and will be refused. These items will be posted back to you if returned.
Returns & Refund information
However, should you wish to return your products please use our returns portal. Click the link below to process your shipping label and this will then instruct you on the next steps to progress with your return. RETURNS PORTAL. If you are not complet